IT Support Specialist

Location: Burlington Cleanrooms OnDemand
Department: Azzur Cleanrooms-On-Demand Burlington LLC

Job Description

Azzur Group is looking for an IT Support Specialist who will maintain the shared information technology systems and networks that are implemented in the business's support. He/she will research and recommend IT solutions to automate repeatable business processes and the future growth of the business.


  • Set up the laptops, printers, IT hardware, and install software

  • Create and manage accounts

  • Distribute and troubleshoot hardware/software

  • Manage badge system: supplies, creation, distribution, training, access.

  • Manage camera system: periodic monitoring and support as needed

  • Manage G Suite - create and assign calendars, drives, permissions, access

  • Act as point person for repairs and service

  • Maintains all equipment maintenance calendars.

  • Provide technical support to users of shared systems and networks.

  • At least 3-4 years of hands-on technical experience in the client (Windows/Mac OS), network, and cloud hardware and software systems.
  • Experience troubleshooting, fixing, and preventing issues with the shared client, network, and cloud hardware and software systems.

Required Education:

  • Associate degree in a technical field or  High school diploma with  such as Comp TIA A+, Netwrok+, Security+

Required Knowledge:

  • Understanding of standard computing, operating systems, cloud-based enterprise services (e.g., G-Suite, Microsoft), TCP/IP protocols, and LAN/WAN configuration.
  • Must be knowledgeable in software, hardware, and networking.


Fulltime Employment with Azzur can offer you:

  • Flexible PTO
  • Training and Development Opportunities
  • 401(k) match
  • Bonus Eligibility
  • Medical Benefits
  • Paid Holidays
  • Company provided laptop

Who we are:

Azzur Group is dedicated to providing clients with efficient, innovative quality and compliance solutions from Discovery to Delivery™. With more than 500 industry partners, including 80% of the top pharma/biotech manufacturers in the U.S., Azzur Group provides carefully calibrated and efficiently executed project management, process engineering, and compliance services. As one of the fastest-growing private companies in America, Azzur Group provides clients with consulting, facility solutions, engineering, validation, IT, technical, training, COD, laboratory services, and solutions they need to remain innovative and competitive.

Azzur Group is an equal opportunity employer and promotes diverse cultures, ethnicities, gender, and ages in our workplace. We believe that promoting diversity plays an important role in developing top-quality talent, fostering greater innovation and creativity, and enhancing our relationships with customers and the communities in which we operate.

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