Cloud Technical Project Manager (PM)

Responsibilities:

• Manage large scale technical projects covering cross functional teams within the "Clients" Cloud organization
• Clear understanding of capturing business process requirements as well as cloud technical requirements for SaaS technologies
• Technical project planning, monitoring and controlling the project performance
• Assist PMO Directors to implement portfolio, program and project management best practices
• Communicate project status, issues and risks timely to all stake holders, cross functional teams and managers.
• Manage Change Control, Issues and Risks to ensure timely implementation of projects
• Work with technical and non-technical teams, including Operations, Support, Professional Services, Product Management, Engineering teams, and QA teams for efficient and effective delivery and resolution of project issues and escalations
• Work as part of a cross-functional group to evolve the Project Management Methodologies and influence organizational process improvement

Requirements:

• Bachelor’s Degree or a combination of education or equivalent experience
• Minimum 5 years of Technical Project/Program management experience or deep technical knowledge of Cloud Product solutions and customer usage experience
• 2+ years of experience in Cloud / IT operation, software engineering, systems engineering or similar experience
• Certifications: PMP or CSM preferred
• Strong verbal, written and interpersonal communication skills
• A high standard for work ethic and quality is required
• Experience working with highly technical teams
• Proficiency in M.S. Project, M.S. Office required
• Experience with Atlassian or ServiceNow products preferred

Core Competencies:

• Business strategy execution
• Technical Program and Project management expertise
• Business Process Development
• Demonstrates critical thinking and technical design understanding
• Interpersonal styles and communication methods to work effectively with outside organizations
• Ability to learn functional and technical concepts quickly
• Understanding of technical issues and business impact
• Capable of handling multiple complex assignments concurrently
• Excellent scope and requirements managing skills