Business Analyst/ Project Manager

Location: Newport, RI
Department: Azzur IT, LLC

Job Description

The Business Analyst/ Project Manager is responsible for analyzing current business operations to identify improvements and efficiencies, documenting current and end state business process solutions, providing support of the implementation, integration, and transition of business changes. Additionally, the BA/PM is responsible for overseeing the successful completion of assigned projects, which includes managing resources, setting timelines, meeting deadlines, communicating project status and adjusting project requirements as necessary with stakeholders.


  • Meet with department users to understand, analyze and document current business processes
  • Research information related to systems, best practices and peer intuitions to offer suggested improvements to business process in support of data quality and or efficiencies.
  • Identify and document sources of data in University systems
  • Define requirements for reports/exports utilizing enterprise applications, the enterprise data warehouse, and BI tools in support of departmental operations and strategic reporting efforts
  • Verify preliminary designs for IT solutions and perform testing as necessary
  • Coordinate with associated team members on defined projects.
  • Research project requirements alongside members of the Program Management Office
  • Provide resource estimates
  • Answer questions and provide technical assistance / training to users based on research of system documentation and proper use cases scenarios.
  • Resolve problems by reviewing and analyzing software documentation, data inputs/outputs.Identify causes and suggest solutions and or make appropriate referrals
  • Document system procedures and guidelines for application users
  • Document program modifications for developers
  • Guide community members in requesting and successful approval of projects that align with University strategic compass.
  • Assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility
  • Develop a detailed project plan to monitor and track progress as it falls in the PMLC.
  • Develop a project communication plan to be executed.
  • Ensure resource availability and allocation to maintain or adjust timelines
  • Create comprehensive project documentation plan.
  • Create a testing plan.
  • Assist with quality assurance of data during the development and testing phase of the project.
  • Perform Risk Management to minimize project risk
  • Transition project from implementation to operations with how to and where to get help after a project has closed.
  • Develop spreadsheets, diagrams and process maps to document needs


  • Work with external consultants or contractors, as required, to attain optimal solution, regardless of computer platform, but in conformance with existing network architecture, for administrative user requirements.
  • Participate in training sessions and workshops, as appropriate, to maintain required technical skill levels.
  • Perform such other related duties that may be assigned.


  • A bachelor's degree in Information Systems Science, Computer Science, Mathematics, Business, or a related field is strongly preferred. 
  • A minimum of two years' work experience in an Information Technologies related position is required. 
  • A strong working knowledge of reporting technologies, such as Business Objects' Web Intelligence is highly recommended.
  • Experience with Ellucian Colleague ERP System Tools is preferred. 
  • Demonstrated ability to work effectively with users, administrative users, Information Technologies staff members, and outside consultants is essential. 
  • Excellent organization and oral and written communication skills are required. 
  • The ability to work effectively as a team member or as an independent contributor is essential. 
  • Person is to be well organized, facile with various peripheral devices for IS operations, able to interpret and deliver user information requests using tracking and reporting tools.

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