Associate Director - Client Operations (Life Science, Pharmaceutical, Medical Device Industry Experience Preferred)

Location: Raleigh, NC
Department: Azzur of North Carolina, LLC

Job Description

Essential Functions 

Client Operations and Project Management of the COD-Raleigh site projects to ensure quality, on-time delivery and client satisfaction while maintaining cGMP requirements.

  1. Primary point of contact for multiple client operations occurring concurrently at the Azzur facilities.
  2. Liaison between clients and Azzur employees/functions to ensure all client needs are met and maintained. .
  3. Ownership of schedules related to client tech transfer and facility fit activities at the onset of each project.
  4. Review/approve documents such as project plans, validation documents etc. 
  5. Carries out duties in compliance with all local, state, and federal regulations and guidelines including the FDA, EPA, and OSHA. 
  6. In parallel with Azzur COD Raleigh management, responsible for interviewing and hiring client operations personnel
  7. Collaborate with internal partners to support monthly sales/demand forecast 
  8. Develop, implement and enforce policies that ensure staff coverage per client needs
  9. Maintain, create, and revise electronic documents
  10. Work in collaboration with Azzur COD staff as needed on special projects to improve organization
  11. Manage digital office communications
  12. Assist clients (early phase manufacturing companies), vendors and visitors in a friendly and professional manner
  13. Work in collaboration with Azzur COD managers on special projects enhance organization
Azzur Group is an equal opportunity employer and promotes diverse cultures, ethnicities, gender, and ages in our workplace. We believe that promoting diversity plays an important role in developing top-quality talent, fostering greater innovation and creativity, and enhancing our relationships with customers and the communities in which we operate. 

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